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Help and repairs

Something wrong? Buggy Pitstop will sort it.

Tell us what's wrong, pick what you need and we'll take it from there.

Start a requestAlready sent one? Track your request

What needs looking at?

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Babyzen Yoyo+Babyzen Yoyo2Bugaboo Bee 5Bugaboo Bee 6Bugaboo Butterfly V1Bugaboo CameleonBugaboo Donkey 5Bugaboo Donkey 5 - Duo

How it works

  1. Step 1

    Tell us what’s wrong

    Pick your product and what needs sorting. It takes a few minutes.

  2. Step 2

    We check it

    We confirm the next step, usually within a working day.

  3. Step 3

    We collect it and do the work

    Choose how it gets to us. You can follow every step.

  4. Step 4

    Back with you

    We send it back, or tell you it’s ready to collect.

Drop it off at a shop near you

Hand it in at a shop near you and we'll take it from there.

  • Harrow Studio 3A, Whitefriar Studios, Winsor & Newton Building, Whitefriars Avenue, Harrow, HA3 5RN
    Book in here
  • WellingboroughUnit 18 Bevan Close, Wellingborough, NN8 4BLClosed today
    Book in here

You can also choose a drop-off point when you book.

Get in touch

All contact details →

Come in

WellingboroughUnit 18 Bevan Close, Wellingborough, NN8 4BL

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